Important Legal Stuff
Terms and Conditions · Privacy Policy · Refund Policy · Shipping an Delivery · Disclaimer · Contact
Terms and Conditions
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These Terms & Conditions outline the terms that apply when you visit our website, browse our products or make a purchase. By accessing or using our website, you agree to these terms.
Tiny Tailor Collective is an Australian-owned creative business specialising in digital sewing patterns, embroidery patterns and creative projects designed to inspire handmade creations.
In these terms, "Tiny Tailor Collective", "we", "us" and "our" refer to Tiny Tailor Collective.
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We aim to provide accurate descriptions, photographs, measurements and information for all products listed on our website. Unless otherwise stated, our digital products are supplied as downloadable PDF files. No physical item will be posted when purchasing a digital product.
Please carefully review each product description, including materials, measurements, skill level and requirements, before purchasing.
Colours and product appearances may vary depending on your device, screen settings, printer and materials used.
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Upon successful payment, you will receive access to your purchased digital product through the delivery method specified at checkout.
You are responsible for ensuring that you have the necessary equipment, software and resources to access and use your purchase. Our digital patterns are generally supplied in PDF format and require a suitable PDF reader.
If you experience difficulties accessing or downloading your files, please contact us at hello@tinytailorcollective.com. We will do our best to assist you.
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All prices are displayed in Australian dollars (AUD), unless otherwise stated.
Payment must be successfully completed before access to digital products is provided.
We reserve the right to update product descriptions, pricing, promotions and availability at any time.
Any changes to pricing will not affect purchases that have already been completed.
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All original designs, sewing patterns, embroidery patterns, templates, photographs, illustrations, graphics, written instructions, branding and website content are the intellectual property of Tiny Tailor Collective, unless otherwise stated.
Purchasing a pattern does not transfer copyright or ownership of the design to the purchaser.
Unless expressly permitted in the individual product listing or agreed to in writing, you must not:
Reproduce, copy or redistribute any part of our patterns or instructions.
Share, transfer or distribute purchased digital files to another person.
Upload our patterns or files to websites, social media, file-sharing platforms or online groups.
Resell, sublicense or commercially distribute our patterns.
Translate, modify or reproduce our patterns for distribution.
Claim our designs, patterns or instructions as your own original work.
Use our photographs, illustrations, branding or other original content without permission.
Each purchase grants the customer a personal-use licence to make projects using the purchased pattern.
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We love seeing what you create using Tiny Tailor Collective patterns!
Unless otherwise specified in an individual pattern listing, you are welcome to sell a small number of finished handmade items made using our patterns, provided that:
The finished item is handmade by you.
Your own photographs are used when advertising or selling your finished items.
You do not reproduce, distribute or share the original pattern or instructions.
You do not claim the original design or pattern as your own.
Tiny Tailor Collective is credited as the pattern designer where reasonably possible.
For larger-scale commercial production, wholesale arrangements or licensing enquiries, please contact us for written permission.
Privacy Policy
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Depending on how you interact with Tiny Tailor Collective, we may collect information such as:
Your name
Email address
Billing and delivery information, where applicable
Order and purchase information
Information you provide when contacting us
Information you voluntarily provide when signing up to our mailing list
Website usage information, such as browser type, device information and pages visited
We do not need or intentionally collect sensitive personal information unless it is reasonably necessary for a specific purpose.
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We may use your information to:
Process and fulfil your orders
Provide access to digital products
Send order confirmations and purchase-related communications
Respond to enquiries and provide customer support
Send newsletters or marketing communications where you have opted in
Improve our website, products and customer experience
Maintain business and financial records
Meet our legal and regulatory obligations
Prevent fraud or misuse of our website and services
We will not sell your personal information to third parties.
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Payments may be processed through third-party payment providers.
Tiny Tailor Collective does not generally have access to or store your complete payment card details. Payment information is handled by the relevant payment provider in accordance with their own privacy policies and security practices.
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Our website may use cookies and similar technologies to help the website function, understand how visitors use our website and improve your experience.
We may use third-party services such as website analytics, advertising or e-commerce platforms that collect information about website visits and interactions.
You can generally manage or disable cookies through your browser settings, although doing so may affect some website functionality.
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If you choose to subscribe to our mailing list, we may use your email address to send you newsletters, new product announcements, promotions, creative inspiration and other Tiny Tailor Collective updates.
You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us.
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Our website may use third-party services to operate our business, including payment processors, website hosting providers, e-commerce platforms, email marketing services, analytics providers and other technology providers.
These providers may process personal information on our behalf where necessary to provide their services.
We encourage you to review the privacy policies of any third-party services you use through our website.
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Tiny Tailor Collective may participate in affiliate programs.
Some links on our website may be affiliate links, meaning we may receive a small commission if you purchase a product after clicking one of our links.
Affiliate relationships do not give us access to your payment information.
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We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
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You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
We may need to verify your identity before fulfilling a request.
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We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.
The latest version will always be published on this page.
Refund and Return policy
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Digital patterns and other downloadable products are generally non-refundable once they have been downloaded or accessed, where permitted by Australian Consumer Law.
We do not offer refunds for:
Change of mind
Accidental purchases
Purchasing the wrong pattern
Deciding that you no longer want the pattern
Not having the software, device or equipment required to use the product
Please read the product description carefully before purchasing.
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If your purchased file is:
Corrupted or defective
Missing pages or content
Significantly different from its description
Incorrectly supplied
Unable to be accessed because of an issue on our end
please contact us at hello@tinytailorcollective.com.
We will do our best to resolve the issue, which may include providing a replacement file, correcting the issue or offering another appropriate remedy.
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Nothing in this policy excludes, restricts or modifies your rights under the Australian Consumer Law.
Where a product does not meet a consumer guarantee that cannot legally be excluded, you may be entitled to a refund, replacement or other remedy.
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If Tiny Tailor Collective offers physical products in the future, the applicable return or refund conditions will be outlined in the relevant product listing.
Any rights you have under Australian Consumer Law continue to apply.
Shipping and Delivery
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Digital products are delivered electronically.
After completing your purchase, you will receive instructions for accessing your digital files using the delivery method provided at checkout.
No physical item will be shipped unless the product listing specifically states otherwise.
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You are responsible for ensuring that you have:
A valid email address
A suitable device for opening the files
Appropriate software for viewing PDF files
A reliable internet connection for downloading your purchase
We recommend saving a copy of your purchased files somewhere secure for your personal use.
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If you have trouble accessing or downloading your purchase, please contact us at:
hello@tinytailorcollective.com
We're happy to help troubleshoot access to your files.
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If Tiny Tailor Collective begins offering physical products, shipping costs, delivery timeframes and applicable delivery information will be clearly displayed on the relevant product page or at checkout.
Website Disclaimer
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Our sewing, embroidery and craft patterns are provided as guides for creating handmade projects.
Results may vary depending on:
Fabric and materials used
Sewing and crafting experience
Individual technique
Printer settings
Equipment and tools
Interpretation of instructions
We do our best to make our patterns clear, accurate and easy to follow, but we cannot guarantee that every maker will achieve identical results.
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Where a pattern requires printing, you are responsible for checking the included test square or measurements before beginning your project and ensuring that your printer settings are correct. Tiny Tailor Collective works with the metric system primarily.
Tiny Tailor Collective is not responsible for incorrect printing caused by printer settings, scaling or paper-size selections.
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Crafting involves the use of scissors, needles, sewing machines, embroidery tools, adhesives and other potentially hazardous materials or equipment.
Please use appropriate care and follow the manufacturer's safety instructions for any tools or materials you use.
Adult supervision is recommended when children are participating in craft activities.
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Unless specifically stated otherwise, handmade items created from our patterns are not automatically intended to be toys.
Finished items may contain small parts, embroidery, buttons, beads, stuffing or other components that may present a choking or other safety hazard.
Particular care should be taken with items intended for children under three years of age.
The maker is responsible for assessing the suitability and safety of any finished item before giving or selling it to another person.
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Our website may contain links to third-party websites, suppliers, products or services.
These links are provided for convenience and recommendation purposes. We are not responsible for the availability, accuracy, content, products or services provided by third parties.
Where applicable, some links may be affiliate links through which Tiny Tailor Collective may receive a commission.
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The content on this website is not intended to constitute professional, legal, medical, financial or safety advice.
If you require professional advice, you should seek advice from an appropriately qualified professional.
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We aim to keep our website available and functioning properly, but we cannot guarantee that the website will always be uninterrupted, error-free or available.
We may temporarily suspend or modify the website for maintenance, updates or other reasons.
Contact Us
For any questions about our Terms & Conditions, Privacy Policy, Refund Policy, Shipping & Delivery or Website Disclaimer, please don't hesitate to get in touch. If you need assistance with an order, have a question about our products or would like further information about our policies, you can contact us at hello@tinytailorcollective.com. We're always happy to help!
Thank you for supporting our little creative business and being part of the Tiny Tailor Collective community. Happy making!